General Tech Support Issues

- Welcome to Perfect World's Tech Support Forum for all of our games! READ below before posting!

Sub-Forums: Rules for How to Post | Zen & Billing Help | Hot Topics | Contacting Support | How to Use and Maintain your PC | Overall FAQs

Download and Installation Problems

- If you are having problems downloading the game or installing it, please check here. Remember to post with the acronym for your game!

Sub-Forums: Game Client Links

Updating/Patching Problems

- If you are having trouble updating the game, patching it, or need manual patches, please check here! Remember to post with the acronym for your game!

Sub-Forums: Patch Links

Video & Graphics Problems

- Check here if you are seeing glitches, black screens, BSODs, blocks, missing visuals, or driver problems. Remember to post with the acronym for your game!

Network and Connection Problems

- Please check here if you have connection, network, latency, or lag issues. Remember to post with the acronym for your game!

Forum & Website Problems

- Check here if you are having problems accessing one of the game forums, website, logging in and more. Remember to post with the acronym for your game!

Off Topic & Other Technical Problems

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Sub-Forums: Mac or Linux | Red Stapler | Technical Resources | Audio and Sound Problems

Rules for How to Post

- Keep it clean for all ages, no flaming, ask for help or give help, and include the acronym for your game in your post title ALWAYS.