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Tech Support User
Join Date: May 2013
Posts: 7
Hello guys..

I have a big problem..
if i try to start neverwinter it says;



i try to install new drives and re-install the game.. but it dont help me..
any idea what i have to do?

my system is;

8GB-Kit Corsair XMS3 PC3-12800U CL9
AMD Phenom II X6 1045T Box, Sockel AM3
ASUS M5A78L LE, Sockel AM3+, ATX
be quiet! Pure Power L7 530 Watt
Seagate Barracuda 7200 500GB SATA 6GB's
XFX RADEON HD 6790 840M 1GB DDR5 DUAL MINIDP HDMI DUAL

ty for help and sorry for my bad english
Tech Support User
Join Date: May 2013
Posts: 54
# 2
05-23-2013, 08:36 AM
Latest drivers installed etc?

Have you just selected the Default and tried anyway?
Tech Support User
Join Date: May 2013
Posts: 7
# 3
05-23-2013, 09:39 AM
Installed the newest Driver.. same Error..
Settings Ingame changed - nothing
Tech Support User
Join Date: May 2013
Posts: 54
# 4
05-23-2013, 11:12 AM
Hmm, strange

Maybe make sure this is installed as well

http://www.microsoft.com/en-us/downl...ils.aspx?id=35

Are you able to play other games properly and is there an integrated video card on your computer?

Oh and "newest driver" is that AMD's Catalyst or latest driver from XFX ?

Last edited by solresol; 05-23-2013 at 11:16 AM.
Tech Support User
Join Date: May 2013
Posts: 7
# 5
05-23-2013, 12:49 PM
Latest AMD Cata.
Tech Support User
Join Date: May 2013
Posts: 7
# 6
05-23-2013, 12:54 PM
Every other Games working fine.. like BF3, LoL, WoW, Tera everything else...
XFX dont have own drivers..
Tech Support User
Join Date: May 2013
Posts: 54
# 7
05-23-2013, 01:56 PM
Thats a stumper for sure. I have never even seen the window you are showing

How does the game run after ignoring the message? If you can get to the character select screen, under options, then video, then troubleshoot, There should be a slot that is a drop down window. It usually shows the video card and DX9 or DX 11 version (2 choices). Maybe see if you can poke around with that?

I checked out XFX and it does seem limited on support options, so not sure why you would be having this problem or a fix

Can you post your dxdiag ?
Tech Support User
Join Date: May 2013
Posts: 7
# 8
05-23-2013, 01:59 PM
I Buy a new Graphiccard.. but TY for Help
Tech Support User
Join Date: May 2013
Posts: 54
# 9
05-23-2013, 02:17 PM
Haha! Great exscuse for an upgrade! Try stay with Nvidia for this game
Tech Support User
Join Date: May 2013
Posts: 7
# 10
05-23-2013, 02:48 PM
A GT630 must be enough for this game
 

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